Contacts
Keep names, tags and customer details beside every WhatsApp number. Opt-in state is enforced at send time.
Lists
Named audiences a campaign can send to. Pick one to filter the table below. These are contact groups in the API.
Segments
Conditions saved once and answered fresh every time, so an audience is never stale. A list is a set you curate; a segment is a question.
Customer fields
Give a customer detail a type, such as a number or a date. Imports check values against it, profiles show the right input, and segments can compare it.
| Select | Contact | Phone | Tags | Opt-in | Source | Actions |
|---|---|---|---|---|---|---|
Loading contacts… |
Add contact
Someone you talk to on WhatsApp.
Import CSV
Columns are matched for you, and you can change any match. Large imports continue in the background even if you close this window.
Earlier imports
Segment
Everyone matching these conditions, worked out when the segment is used.
New field
Values already saved under this name stay as they are.
New list
A named audience you can send a campaign to.