Analytics

Message volume

One point per day. Days with no activity are shown as zero.

Why messages failed

Grouped by the error code Meta returned on the failed status webhook.

Billable messages

Messages Meta marked as charged when it reported their status, by pricing category.

Per-number breakdown

Template performance

Team performance

First-response and resolution times for waits that started, and closes that happened, in this range.

Full message export

Every inbound and outbound message for the selected range, built in the background — this can take a few minutes for a large range. You'll get a download link here when it's ready.