Dutavo
Work
Dashboard Team inbox Automation Workflows
Audience
Contacts Campaigns Templates Catalogue
Insight
Analytics
Workspace
Plan & billing Settings
Manage plan
Docs · Status · Privacy
Profile & preferences Two-factor authentication Plan & billing Platform admin
Wallet
Notifications
View all notifications·Settings
New broadcast

Campaigns

One approved template to a group of contacts. Dutavo paces the send to stay inside your number’s throughput and 24-hour messaging limit, then tracks every recipient through to read.

New campaign

Only approved templates can be broadcast, and only to contacts who opted in to campaigns.

01

Name and audience

Contacts who have not opted in are always excluded, whichever audience you pick.

Only your team sees this.

No WhatsApp number is connected. Connect one first.

Use this only for messages your whole list has opted in to.

Country code first, digits only. Numbers already in your contacts keep the details they have; new ones are added and marked eligible.

02

Template

Only approved marketing templates can be broadcast. Utility and authentication templates follow up on something a customer did, so Meta does not allow them in bulk sends.

You have no approved marketing template yet. Create one — campaigns can only broadcast marketing templates, and Meta must approve it first.

Fill the template’s variables

Give a fallback for anything pulled from a contact — it is used only when that contact has nothing there. A variable left with no value and no fallback blocks the launch.

03

When

A scheduled campaign starts on its own at the time you set. Leave it on manual to press start yourself.

04

If Meta holds a message back

WhatsApp sometimes refuses a marketing template for one person — too many recent promotions, or they are in a test group. Meta asks senders to wait at least 24 hours rather than retry immediately.

People who tell WhatsApp to stop marketing messages are never retried — they are removed from future campaigns automatically.

Creating a campaign does not send anything. You review the recipient count and start it on the next screen.

Preview
Summary
Name—
From—
Template—
Audience—
Recipients—
StartManually
! Marketing conversations are billed per recipient and count toward this number’s rolling 24-hour messaging limit. Sending pauses itself when the limit is reached.

Review before you launch

Nothing is sent, scheduled or charged until you press Launch on this screen.

ESC